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Mad_mike  
#1 Posted : 17 April 2016 10:15:51(UTC)
Mad_mike

Rank: Newbie

Groups: Registered
Joined: 16/04/2016(UTC)
Posts: 3
Location: Mullingar

Hi

Signed up during the week to try out the service and also signed up for my dad
He uses it on a tablet and it works fine
Last night I installed it for him on his Android TV Box and it installs fine, logged in, viewed channel list etc, but each time I try to watch, it gives a message saying cannot play video
I also tried the "phone and tablet" version, in case they were named in the wrong order on the sideload page
Installed fine, logged in fine, showed channel list, but same message when trying to play the video
It's an MXV Box running Android 4.4 from memory and most TV streaming apps all work ok
Am I missing something here or doing something wrong?
IBOX-star19  
#2 Posted : 18 April 2016 14:42:44(UTC)
IBOX-star19

Rank: Administration

Groups: Registered, iBox Staff, Administrators
Joined: 07/08/2012(UTC)
Posts: 49
Location: Dublin

Was thanked: 1 time(s) in 1 post(s)
Hi,

Due to a power failure last night unfortunately there were service issues with iBox. If you are still experiencing problems please let us know.
Mad_mike  
#3 Posted : 18 April 2016 19:46:53(UTC)
Mad_mike

Rank: Newbie

Groups: Registered
Joined: 16/04/2016(UTC)
Posts: 3
Location: Mullingar

Hi
It was the previous night I tried
Noticed that the service and your website were down totally today alright
Will get him to check again, but I don't think that was the issue
Thanks
Mad_mike  
#4 Posted : 18 April 2016 22:41:46(UTC)
Mad_mike

Rank: Newbie

Groups: Registered
Joined: 16/04/2016(UTC)
Posts: 3
Location: Mullingar

Just tried again now and although it is working on tablet and phone for both myself and my dad, it will not play on the Android box using any version of the app.
I have attached screenshots showing Android version etc to see if that is any help for you


Android Version


Error Message

Edited by user 18 April 2016 22:42:53(UTC)  | Reason: Not specified

obie  
#5 Posted : 03 May 2016 21:06:15(UTC)
obie

Rank: Newbie

Groups: Registered
Joined: 03/05/2016(UTC)
Posts: 3
Location: wicklow

Hey guy,

Just signed up today but having same issue as above with mxq android box "can't play this video". Works great on htc m8, HTC m8s and iPad. Would be great if this could be figured out.
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