iBox Forum
»
Technical Support
»
Tech Support
»
Apple TV 4 (tvOS 11) - App No Longer Works
Rank: Newbie
Groups: Registered
Joined: 13/10/2017(UTC) Posts: 2
|
App (Version 1.21) no longer works Apple TV with update to tvOS 11.0
What happens: * Select the iBox app * Loading 'iBox' page comes up and then app crashes and go back to Apple TV home screen
Checked 'M3U Play List URL' from my account with GSE SMART IPTV app and my account link and streams still appear to be working so must be app issue. I've also tried deleting/re-installing the app.
It's been nearly a month since this broke and no update. Please could you fix bug, else I'll be force to cancel subscription.
Cheers, Frank
|
|
|
|
Rank: Newbie
Groups: Registered
Joined: 30/01/2016(UTC) Posts: 4 Location: Dublin
|
Hi, I’m a user on Apple TV 4K. Can I ask whether you’ll be updating the app to support the automatic switching? As Apple TV runs in 60hz the ibox content stutters as it runs in 50hz. Although you can set the Apple TV to run in 50hz this is not ideal as other apps will stutter then. Apple TV now supports automatic switching refresh rates, but the app maker has to update their app. Is this something youlll be doing?
Many thanks Gordon
|
|
|
|
Rank: Administration
Groups: Registered, iBox Staff, Administrators Joined: 07/08/2012(UTC) Posts: 49 Location: Dublin
Was thanked: 1 time(s) in 1 post(s)
|
Hi Gordon,
Thank you for your post, we are currently looking at this and will update.
Regards,
iBox
|
|
|
|
Rank: Newbie
Groups: Registered
Joined: 13/10/2017(UTC) Posts: 2
|
Originally Posted by: IBOX-star19  Hi Gordon,
Thank you for your post, we are currently looking at this and will update.
Regards,
iBox It's been nearly 3 months since this issue happened and still haven't updated the app. I will therefore be cancelling my subscription.
|
|
|
|
Rank: Newbie
Groups: Registered
Joined: 30/01/2016(UTC) Posts: 4 Location: Dublin
|
Originally Posted by: IBOX-star19  Hi Gordon,
Thank you for your post, we are currently looking at this and will update.
Regards,
iBox Hi, is there any update on this? Best regards Gordon
|
|
|
|
iBox Forum
»
Technical Support
»
Tech Support
»
Apple TV 4 (tvOS 11) - App No Longer Works
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.