Hi bonoman66,
Thanks again for reporting this problem in such detail. The information is very useful. We tested the Galaxy S3 with our service, some time ago, and it was working OK. However our test S3 recently received a firmware upgrade, and it is now showing the same problems as you describe. So our initial conclusion is that Samsung may have introduced a change in the video player software, in this latest version of the firmware, which is causing this problem.
We are continuing to investigate the issue, and it would be very useful if you could provide us with the software version information from your phone. This can be viewed in the Settings -> About page. Probably the easiest way for you to collect this info, is to take a screenshot on the phone, and email it to
service@ibox.ie.
To take a screenshot, press the power and home keys at the same time, and hold them for about 2 seconds. This should save the screenshot in your photo gallery, and from there you can attach it to an email. Or if you prefer you can simply type the information into an email.
Apologies for the inconvenience.
Rover