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jdk01  
#1 Posted : 18 February 2017 18:16:13(UTC)
jdk01

Rank: Newbie

Groups: Registered
Joined: 18/02/2017(UTC)
Posts: 3

Hi, I have selected to receive a subset of channels on my Apple TV and my screen is full of channels I do not want to see or receive.

Can I get rid of these - or is this achieved via favourites?

If via favourites, how do I set these up? I cannot see any option to selectively add channels to favorites?

Do my favourites then reduce the list of channels on the EPG?

Thank you

Julian

Edited by user 18 February 2017 18:17:02(UTC)  | Reason: Not specified

IBOX-star19  
#2 Posted : 21 February 2017 08:32:06(UTC)
IBOX-star19

Rank: Administration

Groups: Registered, iBox Staff, Administrators
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Posts: 49
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Hi Julian,

Can you PM your account number and we'll check your service.

Regards
jdk01  
#3 Posted : 21 February 2017 08:46:31(UTC)
jdk01

Rank: Newbie

Groups: Registered
Joined: 18/02/2017(UTC)
Posts: 3

Hi, thank you for your help.

I have chosen to close my account as the quality of the streams is not as good as your competitors.

I hope to return when you offer HD streams.

Kind Regards,
IBOX-rover  
#4 Posted : 21 February 2017 15:57:51(UTC)
IBOX-rover

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To followup on this, here's instructions for using favourites on Apple TV:

While in the Now & Next section scroll to a channel you want to favourite, stop when that channel is highlighted. Then press the play/pause button on the remote. A small gold star will then appear in the corner of the channel's selection view indicating it has been set as a favourite. Use the same process in the favourites section to delete a channel from favourites.

Rover
jdk01  
#5 Posted : 21 February 2017 16:05:43(UTC)
jdk01

Rank: Newbie

Groups: Registered
Joined: 18/02/2017(UTC)
Posts: 3

Thank you!
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